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Address
355 S Grand Ave, Ste 2450, Los Angeles, CA 90071
E-mail
aya@yaya.marketing

Terms of Service

Effective Date: 2.4.2025

Welcome to Yaya Digital Marketing. By accessing or using our digital marketing services, you agree to be bound by the following Terms of Service (the “Agreement”). Please read them carefully. If you do not agree with any part of this Agreement, you may not use our services.

1. Services Provided

Yaya offers digital marketing services, which may include, but are not limited to:

  • Social Media Management
  • Search Engine Optimization (SEO)
  • Paid Advertising (e.g., Google Ads, Facebook Ads)
  • Content Marketing and Creation
  • Email Marketing Campaigns
  • Website Development and Optimization
  • Analytics and Reporting
  • Consultation and Strategy Development

The specific services to be provided will be outlined in the service agreement or proposal signed by both parties.

2. Client Responsibilities

As a client, you agree to provide the following:

  • Timely access to any necessary accounts (e.g., social media accounts, website access, Google Analytics, etc.)
  • All relevant materials for the marketing campaign (e.g., logos, images, written content, etc.)
  • Clear communication regarding your business goals and objectives.
  • Prompt feedback and approval on deliverables.
  • Compliance with all relevant laws and regulations concerning the digital marketing activities conducted.

Failure to provide these items may result in delays or limitations to service delivery.

3. Payment Terms

  • Fees: The fees for our services will be outlined in the contract or proposal you sign. We reserve the right to update or change our fees upon prior notice.
  • Billing: Payments are due as per the payment terms specified in the contract, usually on a monthly basis or upon completion of the project. We accept payments through credit card, bank transfer, PayPal, Zelle, CashApp and Venmo.
  • Late Payments: If payment is not received within the specified timeframe, we reserve the right to suspend or terminate the services until payment is made.

4. Termination

  • Either party may terminate the services at any time with 30 days’ written notice.
  • If the agreement is terminated early, you will be responsible for paying any fees accrued up until the termination date.
  • We reserve the right to terminate the services immediately if there is a breach of this Agreement, including non-payment or unethical behavior by the client.

5. Confidentiality

Both parties agree to maintain confidentiality regarding any proprietary or sensitive information shared during the course of the partnership. This includes client data, marketing strategies, and other confidential information.

6. Intellectual Property

  • All content and materials created for the client during the project will remain the intellectual property of the client upon full payment of all fees, unless otherwise agreed upon.
  • Yaya retains the right to use case studies, results, and general data for marketing and promotional purposes, but will not disclose any confidential or sensitive information without the client’s consent.

7. Limitations of Liability

While we make every effort to deliver high-quality services, we cannot guarantee specific results (e.g., rankings, leads, sales) as digital marketing is dependent on a wide range of factors beyond our control (e.g., search engine algorithm changes, competition, market conditions).

In no event shall Yaya be liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Indemnification

You agree to indemnify and hold harmless Yaya, its employees, contractors, and affiliates from any and all claims, damages, or losses arising out of your use of our services or violation of this Agreement.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

10. Dispute Resolution

In the event of any dispute, the parties agree to first attempt to resolve the issue through mediation. If the dispute cannot be resolved through mediation, it will be resolved through binding arbitration in the State of California.

11. Amendments

We reserve the right to update or amend these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services after such changes are made, you agree to the updated terms.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: info@yaya.marketing
Phone: 424.448.6927
Address:
355 S Grand Ave.
Ste 2450 
Los Angeles, CA 90071